Mediation Center

霍稀泥

1-2 years

I've been trading on this platform for a long time , and I've brought in many clients. All my trading has been normal. When I lost money before, it was fine. But now, when I just started to make a little profit, they freezed my account with a cause of violation of trading rules. There's still $6350 in my account, but they only allowed me to withdraw $600. A!! the conimissions I've already transferred to clients have been deducted from my personal account. My withdrawal application has been delayed for over a month and not succeed yet. I can only get the same email when I contact the customer service.

交易员小小

Within 1 year

I opened an account with CXM in 2024 and deposited over US$200,000 altogether. On March 22, 2026, CXM suspended my account and backend system under the pretext of "delayed arbitrage" and refused to allow me to withdraw ! I demand that CXM immediately return my principal and profits and cease its fraudulent activities. I urge all investors to be vigilant and not fall for this scam!

FX4217279146

Within 1 year

They're blocking my withdrawals and deducting my profits.

FX4155464009

Within 1 year

I tried to deposit funds into TMGM, but the deposit address changed, resulting in the deposit failure. I can't find customer service on the website, and customer service is unresponsive. The page is always showing a queue, and the number of people in the queue doesn't seem to be decreasing.

FX8334119782

Within 1 year

Directly closing customer accounts and wiping out profits and principal; contacting official customer service yields no explanation for the reason

FX6266574362

Within 1 year

I had no idea which rule I violated, but they just sent me an email to block my account. The email said they could refund my principal, but all my principal has gone! Withdrawal failed! XM, give me back my hard-earned money!

FX2467866881

Within 1 year

On March 18, I conducted gold basis trading on this platform. In the early morning of March 19, around 5:00 AM, I saw that my orders were still in my account (which can also be verified by the MT5 logs). When I checked again around 7:00 AM, I found that the orders had been forcibly liquidated by the system (the margin maintenance level was very safe). I then noticed that the liquidation time was recorded as 1:00 AM. After that, I was unable to trade, deposit, or withdraw from my account. I contacted the official email, initially holding onto some hope that they would resolve the issue promptly, only to be met with a cold shower. Now, they no longer even reply to my emails! I urge those who have not yet opened an account to keep their eyes open and not fall for this!

fhgv

1-2 years

XM sent me a bonus, then emailed me saying I violated the rules. I didn't violate anything, but they didn't allow me to withdraw. The platform is a sore loser.

且行且珍惜

Within 1 year

You can see how much you can earn in a day of trading from the above chart, but you lose 15 points, and this isn't the first time. Usually, the slippage is only two or three points. Don't be fooled by their zero overnight fees and low spreads. There are many large platforms with lower spreads and no slippage. XM's slippage has caused me to lose a lot of money.

FX2654727008

Within 1 year

My IB tricked me into coming to this platform, and when I made a profit, they only returned my principal.

刘鑫如

1-2 years

The withdrawal requested in December 2025 has never been processed, and then I resubmitted it in March, and they've been dragging their feet on that one too.

FX3281241549

Within 1 year

This afternoon, starting from around 1 PM, I have been trying to log in continuously but simply couldn't. It kept loading, loading all day. And then, wasn't the gold market very unfavorable this afternoon? I wanted to deposit funds but couldn't do it at all. I tried over ten times, and it kept failing the deposit. I have a total of 13 accounts, each with $420, and they all got liquidated. Later, I managed to deposit once, $1,000, making a total of $7,000. My liquidation was caused by your platform's inability to let me deposit and log into the website. Your platform should compensate me.

.

Within 1 year

I was on the verge of a margin call. I deposited funds via e-wallet, but half an hour has passed and the funds still haven’t arrived. It keeps showing “processing.” Normally it takes only 5–6 minutes to credit. This scam black platform deliberately delayed the deposit right when I was about to face a margin call, preventing the funds from being credited.

施朝云

Within 1 year

This is a fraudulent bucket shop that freezes accounts without any justification.

你的汇友被坑了

Within 1 year

AUS GLOBAL is currently the most fraudulent black platform with a score above 7.5. So far, I have personally encountered over a dozen victims, and there are six rights protection groups. First, let me talk about my situation. During the surge in gold and silver prices, my account equity repeatedly hit new highs. When the account net value reached $70,000 and I tried to withdraw $8,000, AUS GLOBAL first froze my account, then forcibly liquidated my positions, followed by an email about irregular trading, and forcibly deducted funds from four accounts, totaling over $55,000. The email stated that all my trades since opening the account on August 26, 2019, totaling 158.29 lots, were irregular orders. In other words, according to them, I was placing irregular orders every single day from the day I opened the account. When I was losing money, why didn't they say my trades were irregular and freeze my account? It's utterly ridiculous and laughable. They couldn't even be bothered to create a proper Excel sheet; they just pulled out a number and deducted it. I have screenshots of all this. Fellow traders can use this as a reference to observe their own platforms. Now, let's talk about the true nature of the so-called AUS GLOBAL. AUS GLOBAL is an international online financial brand established in 2003, headquartered in Australia, and belongs to AUS GROUP. (To put it bluntly, AUS GLOBAL is just a shell company that bought a license in the past couple of years, a fake platform. The subsequent descriptions are all about a copycat operation). Currently, there are many victims, mainly falling into two categories: 1. Those with large profits. If you dare to withdraw, they will first freeze your account, then forcibly liquidate your positions, then fabricate a reason to deduct your profits, and finally close your account. This four-step process perfectly demonstrates the ruthless tactics of the team behind it. 2. Those with consecutive profits and whose capital doubles too quickly. They will adjust your spreads. If that still doesn't control your profits, they will directly fabricate a reason to deduct your profits and freeze your account. As long as your account is in a loss-making state, the spreads are always normal, and deposits and withdrawals function normally. Conclusion: It is a blatant fraudulent black platform. They only allow you to lose money, feeding on your losses and your commissions. If you dare to make a profit, they flip the table and use the rules to take back the money you won. Therefore, from the moment you enter AUS GLOBAL, you are destined to be the fat piece of meat, the customer waiting to be slaughtered. You can never expect to make money with AUS GLOBAL. Therefore: Fellow traders who see this information, if you have lost money with AUS GLOBAL, you can directly report it to the police, report it as a fraudulent platform, and report the bank card you used for deposits. I can serve as a free witness for you to prove that this platform operates in this manner. As long as AUS GLOBAL exists, we will fight against such black platforms to the end.

细水长流

Within 1 year

The service is very poor, and there is no phone support.

我记住了

Within 1 year

Before the New Year holiday closure, no notification was given regarding any leverage adjustment. However, on January 2, 2026, at 6:25 AM (Beijing Time)—just 35 minutes before market reopening—a notice was issued announcing a leverage change. At 6:45 AM, without waiting for the market to officially reopen at 7:00 AM, the platform proceeded to forcibly liquidate 0.4 lots out of my total 0.6 lots in open positions.

FX3231350957

Within 1 year

I've tolerated slippage issues before, but now it's getting completely out of hand. This must be addressed seriously.

FX1606093132

Within 1 year

My trading account has been terminated by the ACCM platform, and my funds have been confiscated. They have become unreachable and are ignoring all my attempts to contact them. This is clearly a fraudulent scam platform.

FX3980678676

1-2 years

I shorted at 5039 with a stop-loss at 5040, but before reaching 5040, AvaTrade automatically closed my position. The price then plummeted all the way to 4996, resulting in not only a loss but also no profit. None of the major platforms hit 5040—they all missed by quite a bit, roughly one pip.