Dear Customer, Regarding the order anomaly you reported on April 2nd, we have conducted multiple verifications and have already explained the situation to you. After reviewing the MT local terminal logs you provided, the order was issued from the MT terminal on your device, and the IP address is completely consistent with your past transaction records. There were no anomalies in the order operation. Regarding the account matter. On April 7th, during our routine compliance review, your account information failed to meet the audit standards. Based on compliance requirements, our company has processed the matter according to standard procedures. We also notified you in advance via email to withdraw all funds. Upon checking, all funds in your account have been fully withdrawn. EBC always insists on taking every serious trader seriously and is committed to providing a fair and transparent trading environment for all clients. However, we reserve the right to take appropriate measures against any false information or defamatory statements.