**SEVERE VIOLATION & UNJUST LOSS: Otetmarkets maximized my $3,740.40 loss (Trade ID: #297****9) through a deceptive execution freeze.** 1. **LACK OF TRANSPARENCY:** The official Terms of Service (TOS) **FAIL to disclose** the mandatory **5-minute execution freeze (01:00-01:05)**, violating fair practice standards. 2. **EXPLOITATIVE ACTION:** At 01:00, I maintained a robust **$860 margin** and was ready to **HEDGE**, but the platform explicitly **BLOCKED** trading (Session: Trade closed), while allowing the price feed (Session: Quotes active) to drain my margin for 5 minutes. 3. **MAXIMIZED LOSS:** The broker secured the maximum possible loss by executing the Stop Out at **01:05:02**, immediately after the block ended. This was the direct result of their contradictory rules and enforced client helplessness. 4. **MISCONDUCT:** Internal attempts were met with deliberate evasion, contradictory support statements, and unilateral closure of the investigation (documented in voice note