I've sent numerous emails to their customer service over the last two months, but they haven't really responded; instead, they keep saying that the finance team needs to verify the account. I knew I needed help right away, which is why I complained to Cyb3rnub,net. Account verification, in my opinion, is just a ruse to hold my money, but they weren't that clever, therefore I would advise people to be very careful with their investments and outwit them.