I received a transaction review email asking me to upload a video for verification when I attempted to withdraw $23,000 from the account, but there was no response for many days after the video was posted. The crucial factor is that it was only recently evaluated, and this time there is no justification. I can be viewed as a rare and veteran customer because of the restricted withdrawal. Before The Australian government's Austrac.org destroyed the website that had been making unpleasant moves towards investors, but recently it has been a terrible experience for all of us that the transaction review occurred. The issue with the user experience can't be resolved right away.