English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
Overnight Fee Anomaly
Mediating Parties
FXTM
Issue
Others
Requirement
compensation
Settlement Amount
$196(USD)
Time
66day6hour

Mediation Status
Hong Kong2h
Resolved
NISHIXIAOJUMA
United Kingdom04-07
Reply
FXTM
我们已在第一时间成功为该客户解决了相关问题。
Reply
Hong Kong04-03
Supplemental Materials
NISHIXIAOJUMA

邮件表示是股息调整,官网并未查到相关调整信息,请提供官网调整相关信息并算出使用相关公式对应金额,谢谢


Supplemental Materials
Hong Kong03-31
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong03-31
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong03-31
Start Mediation
NISHIXIAOJUMA


The daily overnight fee is too high and is charged in both directions. According to what is written in the attributes, it should be 1.76*88*3=464.64 JPY, which converts to approximately 464.64/160=2.904 USD. However, the actual charge was 196.85 USD.



Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
