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اردو
Resolved
Deceives investors, deposits not credited refunds not credited
Mediating Parties 
FXTM
Issue
Scam
Requirement
compensation
Settlement Amount
$500(USD)
Time
31 day 17 hour
Mediation Status
Hong Kong2025-09-28
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
United Kingdom2025-08-29
Reply FXTM
We have clarified the situation promptly and solved the customer's problem.
Reply
Hong Kong2025-08-27
Appendix 
FX3845079881
FX3845079881The deposit and withdrawal have been delayed with constant excuses, and the customer service has been stalling and deceiving investors.
Appendix
Hong Kong2025-08-27
Appendix FX3845079881
FX3845079881The deposit and withdrawal have been delayed with constant excuses, and the customer service has been stalling and deceiving investors.
Appendix
Hong Kong2025-08-28
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-08-28
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-08-27
Start Mediation FX3845079881
FX3845079881At first, deposits and withdrawals were quite fast, until the 19th when I made a deposit that didn't arrive within a day. I applied for a refund and was told to wait one day, then the next day I was told to wait five more days. I've been waiting until now and still haven't received the refund. When I called customer service, they just kept telling me to wait. Isn't this clearly a scam to defraud investors by not refunding?
Start Mediation
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1. The above content only represent personal view, do not represent WikiFX's position
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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