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اردو
Resolved
Can you believe it? FP Markets deducted 50,000 RMB from my MT4 directly with one email. —I hope that the exposure of this robbery behavior can alert more traders.
Mediating Parties
fpmarkets
Issue
Others
Requirement
compensation
Settlement Amount
$7,780(USD)
Time
36day15hour

Mediation Status
Hong Kong2024-07-31
Resolved
link231
Australia2024-07-01
Reply
fpmarkets
Upon verification, the risk control department has already provided a detailed response to the customer's inquiries. If you have any further questions, please feel free to contact the official support via email.
Reply
Hong Kong2024-06-25
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2024-06-25
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2024-06-24
Start Mediation
link231


On June 18, I deposited 5,100 USD to FP Markets. At 9:15 PM on June 21, FP Markets sent me a deduction email (attached with pictures), deducting 7,780 USD from my MT4. I was confused and checked the email immediately. A few minutes later, MT4 was deducted 7,780 USD in profit, leaving only the initial deposit amount. I hereby declare that the transaction was placed manually. (Attached with pictures later) I am very angry about this behavior of this platform, and the salesperson cannot be contacted. I am speechless. It seems that on this platform "losing money is OK, but making money is not OK". This is my personal experience. I attach pictures, and you can ask any questions at any time. The pictures are real and valid. I will continue to follow up on this incident and keep updating.



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Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
