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اردو
Resolved
Severe slippage
Mediating Parties 
KVB
Issue
Others
Requirement
other
Settlement Amount
$17(USD)
Time
32 day 18 hour
Mediation Status
Hong Kong2021-10-23
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Comoros2021-09-23
Reply KVB
The customer's account has normal trading status, except for personal trading losses, which are not included in the compensation according to the regulation. Thanks for your suport.
Reply
Hong Kong2021-09-22
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2021-09-22
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2021-09-20
Start Mediation 
iww
iwwSlippage (3 pips). They did not pay me the compensation.
Start Mediation
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Without notice, KVB PRIME canceled the crude oil price and closed my position compulsorily.
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