I traded on the D prime platform, depositing $11,000 and earning $8,000. Then customer service said my trading was against regulations and wouldn't allow me to withdraw my funds. Screenshots of the details are below. The platform staff then gave me various excuses. Seven days have passed without any substantial response. The specific situation is as follows: Hello, I am a D prime customer. Yesterday (around 5 PM Beijing time on July 14, 2026), I received an email from your company saying that my normal withdrawal was rejected and that there were outstanding deductions. I am puzzled by your platform's actions: Here are the points I request the platform to explain: 1. Waiving overnight fees is a benefit policy offered by your platform. It complies with your platform's regulations. 2. USDTRY (US Dollar to US Dollar to US Dollar Lira) and EURTRY (Euro to US Dollar to US Dollar Lira) are two instruments that your platform allows trading; there is no indication that they cannot be held or ordered. If the platform explicitly stated that these instruments cannot be held or purchased, you could have simply made them untradeable, like other platforms do. Since the platform hasn't restricted trading in these two instruments, why can't traders purchase them? 3. All purchased products were held for more than 3 days, with no hedging or arbitrage operations. Based on the above 3 points, the trader purchased USDTRY and EURTRY on the D prime platform and held positions. The platform had previously provided the trader with an interest-free policy, which was reasonable and compliant. Yesterday (around 8 AM Beijing time on July 14, 2026), D prime platform staff claimed they would collect overnight fees for previous positions. What is the rationale behind this? 1. If USDTRY and EURTRY cannot be purchased, why are they freely traded on the D prime platform? 2. If overnight fees are to be collected, why were traders previously granted an overnight fee waiver? 3. If the trader engaged in arbitrage or hedging operations, please provide evidence. 4. If the platform changes its rules, indicating that USDTRY and EURTRY are not exempt from overnight fees, then the notification time from staff or platform announcements should be considered the definitive time. The platform notified us via customer service around 8:00 AM Beijing time on July 14, 2026. Traders should fully understand the new rules and adjust their positions accordingly after receiving the notification. Why then does the platform still retroactively charge overnight fees for previous positions?