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The platform refuses to allow withdrawals and maliciously deducts my money.

李泽
6-10 years
Unverified

Exposure

Trading platform deducts funds without reason Dear Platform Customer Service and Review Department, I am a real-name registered user of this platform. I have completed account opening through the compliant account opening process, and the account opening channel is the cooperating broker Lao Wang. During my normal compliant trading, I used the publicly available and commonly used trend EA trading strategy as an auxiliary tool. I strictly followed all platform trading rules throughout the process, with no wash trading, no illegal arbitrage, no illegal hedging, and no other violations. This trade followed the market's upward trend, with normal position holding and normal take-profit, constituting a completely compliant normal market trading profit. However, after I generated legal profits from trading, your platform, without any prior notice, without any evidence of violations, and without any prior warning, directly and unilaterally deducted my account's legally earned funds without reason. This constitutes malicious freezing and unjustified seizure of a user's legitimate trading income. All my trading activities are in line with normal financial market trading logic. The trend 1A tool I used is a common public trend reference tool, not a cheating plug-in or an exploit arbitrage tool, and there is no fact of any violation or rule-breaking. I hereby formally file a rights protection complaint with the following demands: 1. Immediately and unconditionally return all legally earned funds that were deducted without reason by the platform; 2. Provide a written official explanation for this deduction without reason, listing the compliance basis for the deduction and the evidence for the determination of violations; 3. Immediately restore the normal trading permissions of my account, and do not restrict, risk-control, or freeze my account; If the platform fails to process, fails to refund, or engages in perfunctory delays within the stipulated time, I reserve all trading screenshots, account records, and deduction vouchers, and will pursue accountability through all legal means including regulatory complaints, legal rights protection, and industry exposure, holding the platform fully responsible for maliciously misappropriating user assets.

Original

平台不给出金,恶意扣除我的钱

交易平台无故扣款 尊敬的平台客服及审核部门: 本人为本平台实名注册用户,已通过合规开户流程完成开户,开户渠道为合作经纪商老王。 本人在正常合规交易过程中,使用市面公开通用的趋势ea交易策略辅助交易,全程严格遵守平台交易规则,无刷单、无违规套利、无违规对冲、无任何违规操作行为。本次交易顺势跟随市场上涨行情,正常持仓、正常止盈,属于完全合规的正常市场交易盈利。 但在本人交易产生合法盈利后,贵平台无任何提前告知、无任何违规证据、无任何事前提醒的情况下,直接单方面无故扣除本人账户合法盈利资金,属于恶意冻结、无故侵占用户合法交易收益。 本人所有交易行为,均符合金融市场正常交易逻辑,所使用的趋势1A工具为市场公开普及的普通趋势参考工具,不属于违规作弊插件、不属于漏洞套利工具,不存在任何违规违规交易事实。 现本人正式提出维权投诉,诉求如下: 1. 立即无条件返还被平台无故扣除的全部合法盈利资金; ​ 2. 对本次无故扣款行为给出书面官方合理解释,列明扣款合规依据、违规判定证据; ​ 3. 立即恢复账户正常交易权限,不得限制、风控、封禁本人账户; 若平台在规定时间内未处理、未退款、敷衍拖延,本人将保留全部交易截图、账单记录、扣款凭证,通过监管投诉、法务维权、行业曝光等一切合法途径追责到底,追究平台恶意侵占用户资产的全部责任。

5h

Hong Kong

Unable to Withdraw

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